Privacy Policy.

1. Who this policy covers

This policy explains how Chingu Stories (“we,” “us,” or “our”) handles information through the Chingu Stories mobile app, its backend services, and this privacy website. For privacy questions or requests, contact info@1click.ai.

2. Information we handle

Guest sessions and optional accounts

When you use the app as a guest, our authentication service creates a guest user identifier. This allows the app to maintain a session and lets our backend recognize requests. “Guest” does not mean that activity is unidentifiable: security records can be associated with this identifier.

If you register with email or use a third-party sign-in option, our authentication service processes account information such as your email address and, when provided, your display name and profile photo. Passwords entered for email sign-in are handled by our authentication service; our application backend does not receive or store your password.

Security and technical information

Our backend stores your user identifier, sign-in provider, guest status, first and most recent access times, and any security restriction on the account. It also keeps daily summaries of request counts, request categories, response status codes, and access times associated with that identifier.

Our API uses IP addresses temporarily to limit excessive requests. Its security activity database does not store IP addresses. Service providers, including authentication and video delivery providers, may process IP addresses, device or browser information, and technical logs needed to authenticate users, deliver media, and protect their services.

Information stored on your device

The app stores your selected language, autoplay setting, saved series, and episode playback progress locally. These preferences and viewing progress are not currently synchronized to our backend. The app also caches images and stores authentication session information on your device.

Subscriptions and purchases, when available

If you purchase a subscription or other paid access, the app marketplace or payment provider processes your payment. Our app and backend may receive purchase receipts or tokens, transaction identifiers, product identifiers, purchase and expiration dates, renewal or refund status, and the account or guest identifier associated with the purchase. We use these records to verify purchases, provide access, restore purchases, and resolve billing issues. We do not receive or store your full payment card number or card security code.

Support messages

If you contact us, we receive the information you include in your message, such as your email address, the issue you describe, and any attachments you choose to send. Please do not send passwords or authentication codes.

3. How we use information

We use information to authenticate sessions, provide the catalog and video playback, display account details, remember local preferences, respond to support requests, maintain service reliability, and detect or prevent abuse. Where ads or subscriptions are available, we also use relevant information to deliver and measure advertising, verify payments, manage access to paid features, restore purchases, and handle refunds or billing disputes.

Where applicable law requires a legal basis, we rely on providing the service you request, our legitimate interests in operating and protecting the service, compliance with legal obligations, and consent where required. Optional sign-in is not a requirement for watching episodes made available to guests. Paid features, if offered, may require purchase verification and an account as explained at the time of purchase.

4. Our backend and service providers

Our backend manages the catalog, authorizes video playback, and maintains the security records described in this policy. We also use service providers for the following functions:

• Authentication and sign-in: creating guest identities, managing optional accounts, verifying credentials, and protecting sign-in sessions.
• Video hosting and delivery: storing and streaming episodes and providing subtitles. Your device connects to these delivery services when playing videos or loading subtitles.
• Advertising, when available: delivering and measuring ads, preventing advertising fraud, and supporting privacy choices as described below.
• Purchases and subscriptions, when available: processing payments, validating purchases, and managing subscription status and access.
• Cloud infrastructure: hosting our backend, database, images, and this website.

These providers process information needed to perform their functions, such as account information for authentication and network information for media delivery, under their applicable privacy and data protection terms.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, or protect users and the service. We do not sell personal information for money. Where personalized advertising is offered, some disclosures to advertising partners may qualify as “sharing,” a “sale,” or targeted advertising under certain privacy laws. Any such processing is subject to applicable consent and opt-out requirements.

Our backend and service providers may process information in countries other than your own, including the United States. Where required, applicable data protection terms and transfer safeguards govern those transfers.

5. Ads and subscriptions

This section applies where advertising or subscription features are available. Availability may vary by app version, region, and plan; describing a feature here does not mean it is enabled in every version.

Advertising

Advertising service providers may process IP addresses, device or app identifiers, advertising identifiers where access is permitted, approximate location inferred from an IP address, ad impressions and interactions, and technical diagnostic information. The information used depends on the features enabled, your location, your device settings, and your privacy choices.

We and our advertising providers may use this information to display and measure ads, limit repeated ads, detect fraud, maintain service quality, and personalize advertising where permitted. Non-personalized ads may still require limited technical information for delivery, measurement, and fraud prevention.

Where required, we obtain consent or device tracking permission before the relevant processing. Installing the app or reading this policy is not consent to tracking. You can manage applicable advertising choices through the privacy controls provided with the advertising feature and your device settings, and contact us to exercise available opt-out rights. Withdrawing consent does not affect processing that was lawful before withdrawal.

Subscriptions and billing

Where subscriptions are offered, purchase information is shared with the app marketplace or payment provider and our backend as needed to verify payment and provide the purchased access. Subscription prices, included benefits, renewal conditions, and cancellation instructions are shown in the purchase flow and applicable subscription terms.

Manage or cancel a marketplace subscription through the marketplace account used to purchase it. Signing out, uninstalling the app, or requesting deletion of your Chingu Stories account does not by itself cancel a subscription billed by a marketplace. Payment providers may retain transaction records under their own legal obligations.

This privacy website

This page does not set advertising or analytics cookies and does not embed third-party trackers.

6. How long information is kept

• Backend activity summaries: a daily cleanup removes records older than 30 days from the live database.
• Guest identifiers, account security records, and restrictions: these currently have no automatic expiration. You may request deletion using the contact details below; limited information may need to be retained for security or legal obligations.
• Authentication account information: retained while the account exists and according to the authentication service’s deletion and backup procedures. Logged authentication IP addresses are kept for a few weeks; removal of other account information from live and backup systems can take up to 180 days after account deletion is initiated.
• Local preferences, history, and caches: remain on the device until changed or removed through the app or the device’s storage controls. Signing out or uninstalling the app does not, by itself, request deletion of backend or authentication records.
• Purchase and subscription records, when applicable: retained as needed to maintain paid access, restore purchases, resolve disputes, prevent fraud, and meet accounting, tax, or other legal obligations. Required transaction records may be retained after account deletion.
• Advertising information, when applicable: retained for the relevant delivery, measurement, consent, and fraud-prevention purposes, subject to applicable law and provider retention practices. We assess retention when enabling the feature and honor applicable deletion and opt-out requests.
• Support correspondence and backups: retained as needed to address requests, protect the service, and support recovery or legal obligations. Backup copies can retain older records after removal from live systems until those backups are retired.

7. Your choices and privacy requests

You can use the app without registering an account, sign out through Profile, and change your language or autoplay preference. Your saved series can be managed in My list.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information; restrict or object to processing; withdraw consent where processing relies on consent; or complain to a data protection authority.

To make a request, email info@1click.ai with the subject “Chingu Stories privacy request.” For account deletion, identify the account email if you have one. If you use a guest account, let us know so we can help identify the relevant records. We may need to verify your identity before acting and will respond within the period required by applicable law.

8. Security

We use HTTPS, authentication checks, restricted database access, and request limits to help protect the service. No system can guarantee complete security, and we encourage you to keep your device and account credentials protected.

9. Children and age

Chingu Stories is intended for adults aged 18 and over. We do not knowingly seek personal information from children. If you believe a child has provided personal information through the service, contact us so we can investigate and take appropriate action, including deletion where applicable.

10. Changes to this policy

We may update this policy when the app, its providers, or applicable requirements change. The “Last updated” date shows the latest revision. For material changes, we will provide additional notice or request consent when required.